Terms and Conditions

Introduction

  • These Terms and Conditions govern your use of the Basement Bargains Group website (www.BasementBargainsGroup.co.uk) and your interactions with our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

Website Use

  • Eligibility

    To access and use this website, including making purchases or submitting personal information, you must be at least 18 years of age or the age of majority in your jurisdiction. By using this website, you affirm that you are legally eligible to enter into binding contracts under applicable laws. If you are accessing the site on behalf of a company or another legal entity, you represent that you have the authority to bind such entity to these terms. If you do not meet these eligibility requirements, you must not use this website or provide us with any personal data.

    Accuracy of Information

    Basement Bargains Group is committed to maintaining accurate, current, and complete information across all sections of our website, including product listings, pricing, descriptions, images, availability, and policies. However, despite our best efforts, errors may occasionally occur. We do not guarantee that all information provided on the site will always be accurate, error-free, or complete.

    In the event of an error in product pricing, descriptions, or availability, we reserve the right to correct any such errors, cancel affected orders, or update information without prior notice. We also reserve the right to modify, suspend, or discontinue any part of the website at any time, without liability to you or any third party.

    Prohibited Activities

    You agree to use our website only for lawful purposes and in accordance with these terms. You must not engage in any activity that could harm, disable, overburden, or impair the proper functioning or security of the site, or interfere with any other user’s experience.

    Prohibited activities include, but are not limited to:

    • Attempting to gain unauthorized access to the website, server, or any connected systems

    • Using any automated means (such as bots, spiders, or scrapers) to collect data from the site

    • Posting or transmitting any malicious code, viruses, or other harmful content

    • Misrepresenting your identity or affiliation with any person or entity

    • Engaging in fraudulent activities, including placing false orders or using stolen payment information

    • Copying, reproducing, or redistributing any content or materials from the website without prior written permission

    • Violating any applicable local, national, or international laws or regulations

    We reserve the right to investigate and take appropriate legal action against anyone who violates these terms, including suspending or terminating access to the website and reporting unlawful behavior to the relevant authorities.

Product Purchases

  • Product Availability

    All products presented on our website are offered subject to availability. While we make every effort to maintain accurate stock information and fulfill all customer orders, certain items may become unavailable or sell out before your order is processed. In such cases, we reserve the right to cancel any part of an order that cannot be fulfilled, and we will notify you promptly of any changes or issues. Additionally, we reserve the right to place limits on the quantity of any product purchased by an individual customer, household, or order to ensure fair access to popular items. From time to time, we may also choose to discontinue certain products or make changes to their specifications, descriptions, or pricing without prior notice. We do not accept liability for any inconvenience or loss caused by product unavailability or modification.

  • Pricing

    All prices displayed on our website are shown in British Pounds Sterling (GBP/£) and, where applicable, include Value Added Tax (VAT) at the prevailing rate. While we strive to ensure that all pricing is accurate and up to date, errors may occasionally occur. In the event that a product is listed at an incorrect price due to typographical or system error, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price, regardless of whether the order has been confirmed or payment has been processed. We also reserve the right to amend pricing at any time without prior notice; however, such changes will not apply to orders already confirmed prior to the price adjustment. Delivery charges, if applicable, will be clearly displayed during the checkout process and included in your final order total.

  • Order Confirmation

    Once you have successfully completed the checkout process, you will receive an automated email confirming the details of your order. This confirmation serves only as an acknowledgment that we have received your request and does not constitute acceptance of your order or guarantee product availability. Formal acceptance of your order, and the formation of a binding contract between you and us, will only occur once your order has been processed, approved, and dispatched from our facility. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, issues identified by our fraud prevention team, or other unforeseen circumstances. Should any part of your order require cancellation, we will notify you promptly and issue any applicable refund.

  • Payment

    Payment must be made in full at the time of placing your order. We accept a variety of secure payment methods, including major credit and debit cards, PayPal, and other electronic payment options as listed during the checkout process. All transactions are processed in GBP (£), and by completing a purchase, you confirm that the payment information you provide is valid and that you are authorized to use the selected payment method. Payment processing is handled through secure, encrypted platforms to ensure the safety and confidentiality of your financial data. Orders will not be confirmed or dispatched until payment has been successfully received and verified. In the event of a failed or disputed transaction, we reserve the right to cancel the order without prior notice.

Intellectual Property

  • Copyright:

    All content featured on the Basement Bargains Group website, including but not limited to text, graphics, photographs, logos, button icons, images, digital downloads, data compilations, and the overall design and layout of the site, is the intellectual property of Basement Bargains Group or its content suppliers, and is protected under applicable copyright, trademark, and other intellectual property laws in the United Kingdom and internationally. The compilation of all content on this website is the exclusive property of Basement Bargains Group and is likewise protected by relevant copyright laws. No portion of the website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express prior written consent of Basement Bargains Group. You are granted a limited, non-exclusive, and revocable license to access and use the site solely for personal and non-commercial purposes, provided that such use does not violate any of our terms and does not infringe upon any intellectual property rights. Any unauthorized use of the site or its content may result in civil or criminal penalties and will be actively enforced to the fullest extent of the law.

Limitation of Liability

  • Disclaimer: To the fullest extent permitted by applicable law, Basement Bargains Group (also referred to as “we”, “our”, or “us”) disclaims all warranties, express or implied, in relation to the use, performance, or availability of this website and the products offered through it. While we make every reasonable effort to ensure the accuracy and reliability of the information presented, we do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website and its content is at your sole risk. Under no circumstances shall Basement Bargains Group be held liable for any loss or damage of any kind, including but not limited to direct, indirect, incidental, punitive, special, or consequential damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, that result from or relate to your access to, use of, or inability to use this website or any of its content, features, or services. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so some of these exclusions and limitations may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by law.

Governing Law

  • Jurisdiction: These Terms and Conditions, along with any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales. By accessing and using this website, you agree that any legal proceedings or disputes arising directly or indirectly from your use of the site, the services provided, or these Terms and Conditions shall fall under the exclusive jurisdiction of the courts of England and Wales. This applies whether you are a resident of the United Kingdom or accessing the site from outside the UK. You acknowledge and accept that you will submit to the jurisdiction of these courts and that legal actions may only be pursued within this legal framework. We reserve the right to take action in any jurisdiction where a breach of these terms occurs, should it be necessary to protect our legal interests.

Changes to Terms

    • Modification: Basement Bargains Group reserves the right, at its sole discretion, to update, revise, or modify these Terms and Conditions at any time and without prior notice. Such changes may reflect adjustments to our business operations, legal obligations, service offerings, or user experience. Any modifications will take immediate effect upon being posted on this website, and continued use of the site following such changes constitutes your acceptance of the revised Terms and Conditions. It is your responsibility to review this page periodically to stay informed of any updates. If you do not agree with the amended terms, you must discontinue using the site and its services. We recommend that users keep a copy of the Terms and Conditions for their records and revisit them regularly to remain informed of any modifications that may impact their rights or obligations.

  • If you have any questions or concerns about these Terms and Conditions, please contact us.

Simple Return Guarantee

Easily return or exchange items within 30 days—no complications, no stress.

Return Policy

Customer Support That Cares

Reach our friendly UK-based team Monday to Friday, 8am–5pm, for any help you need.

Support

Proudly UK Operated

We’re an independent UK retailer, shipping all orders directly from our Lincolnshire warehouse.

Home

Log in

You dont have an account yet? Register Now